My husband and I were recently in the market for a new vehicle and were all over from Orlando to Tampa to Miami looking for the right vehicle. Constant pressure and sleazy sales guys seems to be what for sale at most dealerships. Made a very last minute stop on the way down to purchase a x5 BMW from Braman for they were whom we purchased from before to Jaguar Treasure Coast. We were greeted by the sales manager Bernie (very nice man) and handed off to Zach Phillips who is in my opinion one of the nicest, no pressure, non-sleazy feeling car guys I met in our extensive search for a vehicle. Never once did I feel that he was trying to "SELL SELL SELL" more like lets go for a ride and I'll tell you about my car. Never felt rushed during the process by anyone at the dealership for we were the last ones there and there late on a Sunday and lets be real everyone wants to be home with their families. When we got home we noticed a couple a road debris chips and a back bumper scratch Zach immediately had it handled and paint touch up. The paint touch up was another amazing experience for the chips and scratches are no longer there and the paint looks factory as if there were never an issue. This was by far the best car purchasing experience and continued customer service I have ever experienced. We currently also own a BMW and when it's time to trade in we will definitely be completely switching over to TC Jaguar Land Rover due to the impeccable service given by Zach and the sales team. If you are ever in the market for a Jaguar/Land Rover/ Range Rover go see Zach Phillips just a true overall great guy.
Sandro is the best Service Mgr. ever!!! He listens to his customers, and he delivers what he promises. I wouldn't take my vehicle any other place.
My findings this so far; This jaguar dealership came up with high marks in comparison to Buckhead Jaguar of Buckhead, Atlanta, Ga. amidst its Floridian competitors in Jacksonville, Tampa, Brandon, Gulf Shores Alabama. The service technicians, Parts advisors, and Service advisors were quick to return calls, display professionalism, attentiveness and a mindful presence in the clients needs. Additional communication details, immediate queries and solutions were displayed correlating to potential external detrimental factors. The result is an establishment which works with insurance and clients. This improve measure of service leads to additional services rendered and covered to and by the clients. The eight hour drive to this destination for service is worth it. The staff here is amicable, displaying etiquette and down to earth humanistic. A loaner was provided as part of the Jaguar Land Rover experience with amenities as a convenience to the client. Prices for services is as expected for Treasure Coast Jaguars elite service as per all Jaguar Land Rovers Branding. Good things take time, as a Rolex gets serviced in pieces placed meticulously on a tray, so does Jaguars Halo vehicles. Additional findings will post as follow up. The Bee Cove. Mont Martin-M "Author"
Bernie, is an expert on his field, a truly professional! He took the time to show me how the car works and explained all the details. Excellent customer service, he exceeded all my expectations.
Service was great, pleasure working with such professionals . Read more
I had a few things that needed to be looked and the service was exceptional! They took care of it and checked everything! My car looked brand new!
I called to make an appointment for my brake light that was out and Kathy in service told me she get me in right away as she didn't want me driving without a brake light. I went straight to the dealership and sure enough, my car was taken right in.
It was a pleasure conducting business with Jaguar Land Rover Treasure Coast. I was impressed on how fast and hassle free it all went!! I will come back to this place for my next car!!!